In the old days website maintenance was easier. You didn’t need a dedicated service to both backup and update their websites. As web standards get more complicated and intertwined, there’s an ever increasing need for a comprehensive website maintenance solution, especially in regards to regularly backing up and updating websites. But as web technologies get more integrated and complex, to the need to keep your software up to date is more important than ever.
This is why Visualab Design has begun offering ongoing website maintenance for our select web design clients. Website maintenance include a complete backup of the website as well as updating all software (i.e. wordpress, themes, plugins, etc.).
The whole purpose of our monthly website maintenance plans is to be proactive on updating the software and preventative in terms of mitigating risk. However, in the case your website gets messed up after a software update or being hacked we have 2 options. 1. restore the last back up or 2. fix the problems that the update caused.
If you have the Maintenance Plus plan, then you have 2 hours of work from us a month that can be applied to remedying the situation, which is usually enough. If you have the 'Basic Maintenance' or 'Monthly Maintenance' plan, will also be happy to restore your backup or fix the issues, but it would incur our normal hourly charge.
You sure can! We are all about building long term relationships with our clients. Though we would hate to see you go we wouldn't want to lock anyone in. Request a cancellation via email to email@example.com, and we will immediately stop the next payment.
Generally these plans are for web sites we build or re-design, however we do welcome clients who are looking for a long term relationship with an experienced and dedicated webmaster.
First we need to do a website evaluation to become familiar with the website, how it was built and any potential issues that can arise. As part of the evaluation we will perform all the "Website Updates and Monitoring" tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. The Website Evaluation is a fixed 4-hour fee.